Privacy Policy

What is the processing of personal data?

Personal data is any information that relates directly or indirectly to an identified or identifiable natural person. An identifiable person is someone who can be identified either directly by, for example, a name, or indirectly by means of other information to which the controller has access. Processing of personal data means any activity that the controller performs on personal data that includes personal data. Examples of such activities include transmitting, structuring, modifying and storing personal data.

Rights regarding your personal data

The European Union General Data Protection Regulation (GDPR) gives individuals rights regarding their personal data. Aimo Park respects your rights and describes here how Aimo Park ensures that you can exercise your rights regarding the integrity of your personal data.

You have the following rights:

• The right to receive information about and access to your personal data held by Aimo Park and to receive confirmation as to whether personal data is being processed.
• If the personal data we hold about you is incorrect, you can contact Aimo Park to have your information corrected.
• You have the right to request that Aimo Park delete data that is no longer necessary in relation to the purposes for which it was collected or otherwise processed.
• You can also request that Aimo Park restrict the use of your personal data.
• You have the right to object to the processing of your data.

To exercise these rights, please contact us using the contact details below.

Collection and review of your personal data

Aimo Park collects and processes personal data to deliver our services effectively and to give you the best possible experience with our products and services. You provide your personal data directly to us.

You provide personal data when you rent a parking space, create an online account, make a purchase, accept a contract, contact Aimo Park for support or appeal an inspection fee. We may also collect and process personal data when we charge an inspection fee or use camera surveillance to prevent theft and vandalism, provide optimal service and support the operational process.

Personal data that we process consists of:

• Contact information (personal identification number, full name, address, postal code, country, city, telephone number and email address)
• Bank account information
• Vehicle registration number
• Photos (for general parking bans)
• Date and place of parking, including location information
• Camera recordings from parking facilities and, where applicable, body cameras (see below under the heading on camera surveillance)
• Data related to tracking systems for company vehicles
• Recordings of telephone calls
• Any other written communication you provide to us when contacting us, e.g. customer support or appealing an inspection fee.

 

Aimo Park's processing of personal data

Below are listed the purposes for which Aimo Park processes personal data and the legal basis for the processing.

• To be able to deliver our services to you as a private individual (Performance of contract).
• To handle your job application or employment (Performance of contract)
• To provide customer support (Performance of contract). This also includes, in some cases, following up and analyzing your support case to improve our customer service.
• To administer appealed inspection fees (Compliance with contracts)
• To be able to market our services (Balancing of interests)
• To communicate with representatives of our customers and clients (Compliance with contracts)
• To administer your visit to our facilities and premises (Compliance with contracts and balancing of interests)
• To fulfill legal requirements or conduct legal proceedings (Legal obligation/balancing of interests)
• To fulfill our contractual obligations towards our clients (Balancing of interests)
• To carry out camera surveillance for the purpose of preventing and deterring crime (Balancing of interests). For more information about this, see the section on camera surveillance below.

We retain personal data in accordance with the retention periods specified in Aimo Park's data retention policy. Please contact us via our email address below for privacy issues if you would like further information regarding this or any other information about our personal data processing.

Sharing your personal data

We may share your personal data with:

• Suppliers who work on our behalf. If they act as Aimo Park's personal data processor, a separate personal data processor agreement is entered into.
• Third parties when this is required by law or is followed by a legal process or obligation. This may, for example, be to the police, the Swedish Transport Agency, tax authorities or other authorities. Camera images may be shared with the police and prosecutors when investigating a crime.
• In exceptional cases, personal data is shared with property owners/housing associations to comply with our agreements with such actors.

We may also collect information from the Swedish Transport Agency for the purpose of processing an inspection fee.

Camera surveillance

This heading includes traditional camera surveillance at Aimo Park's facilities, as well as automatic license plate reading. For information about Aimo Park's use of body-worn cameras, see the Privacy Policy for body cameras here.

We carry out camera surveillance to prevent theft and vandalism, prevent and deter violence, and offer optimal service and support operational routines.

Camera surveillance can also be used at certain parking facilities in the form of a simplified payment solution (so-called “Automatic Number Plate Recognition” (ANPR) where cameras read license plates. Data processed during camera surveillance are license plate numbers and other image recordings that can be attributed to a natural person.

We store data from camera surveillance for up to two months unless, in exceptional cases, we have to store the data longer to safeguard our legal interests. This may be the case, for example, when a crime has been committed and the material is needed for an investigation by the police/prosecutor.

Special procedure for accessing camera images:

Camera images are personal data that we are recipients of and which we protect with extra caution. Material from camera surveillance is subject to confidentiality and is protected by established procedures against unauthorized access or unauthorized use.

We may disclose the material to law enforcement authorities or other authorities if required by law or to safeguard our legal interests, such as when handling insurance cases. If you would like to see camera images, please complete a request for access to camera images form. We will ask you a number of questions regarding the information shown in the images and what the registered individual looks like. The reason for this is that there may be several people shown in the images and this allows us to anonymize the individuals.

Specifically about body cameras

In some areas, Aimo Park parking attendants use body-worn cameras. For more information about this personal data processing, please see the Body Camera Privacy Policy here.

Using the Aimo Charge website

Provision of personal data to third parties

Aimo Park may share personal data with third parties in accordance with applicable laws and regulations (for example, when Aimo Park is required to do so by law).

Cookies

Aimo Park uses cookies to measure the number of visitors to our website. Read more about how we use cookies here.

Amendments and review

This policy is reviewed on an ongoing basis and is also subject to an annual review by the policy owner. In the event of a special event, further review may be necessary. Aimo Park's website and the products and services offered are constantly evolving. From time to time, the above text will be evaluated and adapted to reflect these developments. Changes will also be made as required by law and regulations. Although Aimo Park strives to keep you informed of changes to our privacy policy, we reserve the right to make changes without notifying you.

As a visitor to the website, Aimo Park recommends that you regularly check the privacy policy to stay up to date with Aimo Park's work on personal data protection. As a visitor to the website, Aimo Park recommends that you regularly check the privacy policy to stay up to date with Aimo Park's current rules on personal data protection.

Security of your personal data

Aimo Park protects your personal data by implementing appropriate technical and organizational measures to ensure a level of security appropriate to the current risk. Aimo Park also trains its employees in data security and the basic principles for handling such data. Aimo Park limits access so that only those who need to see the personal data can do so.

Privacy email address

Aimo Park has made an effort to develop internal policies, protect personal data, raise awareness and help answer private questions about Aimo Park's collection and use of personal data. Aimo Park is the data controller and has therefore created a privacy email address that you can use if you want to contact us to file a complaint or exercise one of your rights regarding your personal data.

If you have any questions, please contact us:

Aimo Park Sweden AB
Förmansvägen 11
117 43 Stockholm

Data Protection Officer: Civan Öztürk
dpo@aimopark.se

For further information about GDPR, you can visit the Swedish Data Protection Authority.

Do you want to see your personal data? You can easily do so by identifying yourself with Mobile BankID or by contacting gdpr@aimopark.se. A confirmation will be sent to the email address you provide.

Authenticate with Mobile BankID here.